This website https://designfactoryindia.in/ is owned and operated by Innodesk Modular, under the brand Design Factory.

We take pride in the quality and craftsmanship of our furniture and recommend customers inspect products upon delivery.

Returns

• Returns are accepted within 24 hours of delivery only in case of damage during transit.

• Physical damages during transport will be resolved by replacement of the product.

• Functional issues, if any, will be addressed through part replacement.

• Products must be returned in their original packaging.

Refunds

• We do not offer refunds for order cancellations.

• Customers are advised to carefully review product details before placing an order.

Cancellations

• Orders can be modified or upgraded before shipment only.

• Once the product is shipped, no cancellations will be entertained.

All applicable transport and service costs in eligible return cases will be borne by Innodesk Modular.